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As of 2018, Lumen is the second largest U.S. communications provider to global enterprise customers, second to Comcast. [93] CenturyLink has customers in more than 60 countries and has been named one of America's best customer service companies (alongside Frontier and Spectrum). [94] [95]
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Lumen Technologies operating companies consist of operations inherited from various predecessor companies, which is reflected in the differing names of the companies and partially overlapping service territories; all operating companies do business as Lumen Technologies. Predecessors include:
Level 3 Communications, Inc. was an American multinational telecommunications and Internet service provider company headquartered in Broomfield, Colorado. [4] It ultimately became a part of CenturyLink (now Lumen Technologies), where Level 3 President and CEO Jeff Storey was installed as Chief Operating Officer, becoming CEO of CenturyLink one year later in a prearranged succession plan.
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