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Interpersonal communication is an exchange of information between two or more people. [1] ... interpersonal skills, interpersonal communication in the workplace ...
Workplace communication is the process of communicating and exchanging information (both verbal and non-verbal) between one person/group and another person/group within an organization. It includes e-mails, text messages, notes, calls, etc. [ 1 ] Effective communication is critical in getting the job done, as well as building a sense of trust ...
Workplace listening is a type of active listening that is generally employed in a professional environment. Listening skills are imperative for career success, organizational effectiveness , and worker satisfaction.
Interpersonal communications in the workplace are explored by writers such as Phillip Clampitt [5] and Hargie and Tourish. [6] There are a number of reasons why organizations should be concerned with internal communication. [7] Employees are the heart and soul of an organization, thus it is critical to pay attention to their needs.
Informal communication, generally associated with interpersonal, horizontal communication, was primarily seen as a potential hindrance to effective organizational performance. This is no longer the case. Informal communication has become more important to ensuring the effective conduct of work in modern organizations.
In an organization, communication occurs between members of different hierarchical positions. Superior-subordinate communication refers to the interactions between organizational leaders and their subordinates and how they work together to achieve personal and organizational goals [1] Satisfactory upward and downward communication is essential for a successful organization because it closes ...
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