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  2. Troubleshoot a broadband internet connection - AOL Help

    help.aol.com/articles/troubleshooting-a...

    Check the physical connection - A loose cable or cord can often be the cause of a connection problem. Make sure everything is securely connected to the wall and device. 3. Reboot your modem/router - Sometimes the old "turn it off and on again" approach actually does work! Just wait about five minutes before turning it back on to make sure ...

  3. Route flapping - Wikipedia

    en.wikipedia.org/wiki/Route_flapping

    Route flapping is caused by pathological conditions (hardware errors, software errors, configuration errors, intermittent errors in communications links, unreliable connections, etc.) within the network which cause certain reachability information to be repeatedly advertised and withdrawn.

  4. Packet loss - Wikipedia

    en.wikipedia.org/wiki/Packet_loss

    To avoid all of these problems, the Internet Protocol allows for routers to simply drop packets if the router or a network segment is too busy to deliver the data in a timely fashion. This is not ideal for speedy and efficient transmission of data, and is not expected to happen in an uncongested network. [ 4 ]

  5. Internet Control Message Protocol - Wikipedia

    en.wikipedia.org/wiki/Internet_Control_Message...

    The router cannot queue any more data than the capacity of the limited buffering space. Thus if the queue gets filled up, incoming data is discarded until the queue is no longer full. But as no acknowledgement mechanism is present in the network layer, the client does not know whether the data has reached the destination successfully.

  6. Premium Tech Support with Assist by AOL | AOL Products

    www.aol.com/products/tech-support/assist

    We’ll securely log in to your computer and you can watch us solve the problem, right on your screen. But you don’t need to stay on the line with our tech experts. Heck, you don’ t even need ...

  7. Troubleshooting - Wikipedia

    en.wikipedia.org/wiki/Troubleshooting

    Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms.

  8. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    If you're having problems reading and retrieving your AOL Mail, the following troubleshooting steps: Use AOL Basic Mail. AOL Basic Mail gives you a way to see your emails in a simpler layout. This can often help when you're having problems retrieving mail on a slower connection speed. Reset your web settings

  9. AOL Mail for Verizon Customers - AOL Help

    help.aol.com/products/aol-mail-verizon

    AOL Mail welcomes Verizon customers to our safe and delightful email experience!