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If you need assistance with logging into your account, Account Pro by AOL is a service that connects you to an AOL specialist by phone. Account Pro specialists are available 24/7 and can help with password resets, your LastPass Premium subscription, and your McAfee Multi Access subscription included with Account Pro.
Change your password. From a desktop or mobile web browser: Sign in to the AOL Account security page. Click Change password. Enter a new password. Click Continue. From most AOL mobile apps: Tap the Menu icon. Tap Manage Accounts. Tap Account info. Tap Security settings. Enter your security code. Tap Change password. Enter a new password.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Change your AOL password securely and easily on this page.
AOL Tech Live Support provides 24x7 access to AOL experts along with assistance for nearly any technical issue you might have, on nearly any device.
The good news: there’s a way back in. The bad news: you’ll probably need a factory reset.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
The same article dictates the customer can request the unlock code for free after 12 months from the purchase date, no matter if the contract is still in place. The sole exception is if the customer cancels the contract before its end and pays the remaining cost, at which point the customer can request the device be unlocked at any time.