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It also has contact information for United Airlines customer service managers. [13] It has a complaints page that has the feature of forwarding messages to the airline customer relations department. The website design deliberately mocks the design and logo on the actual United website.
In the US, Southwest Airlines had the lowest rate of complaints in 2006, with 0.11 complaints per 100,000 passengers, while US Airways and United Airlines had the worst rate of complaints, both with 1.36 complaints per 100,000 passengers. [7] US Airways is also the US airline with the worst on-time performance, which might explain its rate of ...
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United Airlines, Inc. is a major airline in the United States headquartered in Chicago, Illinois. [3] United operates an extensive domestic and international route network across the United States and all six inhabited continents [10] primarily out of its seven hubs, with Chicago–O'Hare having the largest number of daily flights [11] and Denver carrying the most passengers in 2023. [12]
United Airlines will now text and email weather info about delayed flights to their passengers. ... According to United, specialized customer service representatives will sit alongside operations ...
The agent pretended to be a United Airlines agent and said he could help me cancel my flight. The fee was $125. I was convinced it was United Airlines, but the next day I realized my mistake.
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