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  2. Change management (ITSM) - Wikipedia

    en.wikipedia.org/wiki/Change_management_(ITSM)

    Change management is an IT service management discipline. The objective of change management in this context is to ensure that standardized methods and procedures are used for efficient and prompt handling of all changes to control IT infrastructure, in order to minimize the number and impact of any related incidents upon service. Changes in ...

  3. ServiceNow - Wikipedia

    en.wikipedia.org/wiki/ServiceNow

    ServiceNow, Inc. is an American software company based in Santa Clara, California, that supplies a cloud computing platform for the creation and management of automated business workflows. It is used predominantly for the automation of information technology process, for example, the reporting and resolution of issues impacting am organization ...

  4. Software asset management - Wikipedia

    en.wikipedia.org/wiki/Software_asset_management

    Software metering tools monitor the utilization of software applications across a network. They can also provide real-time enforcement of compliance for applications licensed based on usage. Application control tools restrict what and by whom particular software can be run on a computer as a means of avoiding security and other risks. [6]

  5. ServiceNow Mobilizes Enterprise IT - AOL

    www.aol.com/news/2013-05-14-servicenow-mobilizes...

    ServiceNow Mobilizes Enterprise IT Advances IT Service Delivery Through Anytime, Anywhere Access LAS VEGAS--(BUSINESS WIRE)-- ServiceNow® (NYS: NOW) , the enterprise IT cloud company, today ...

  6. Software modernization - Wikipedia

    en.wikipedia.org/wiki/Software_modernization

    This requires application-level Software intelligence with legacy systems that are not well known or documented. Re-hosting: Running the legacy applications, with no major changes, on a different platform. Business logic is preserved as application and data are migrated into the open environment.

  7. Engineering change order - Wikipedia

    en.wikipedia.org/wiki/Engineering_Change_Order

    The need for an engineering change may be triggered by a number of events and varies by industry. Typical engineering change categories are: Product Evolution - a change resulting in applying an existing part to a new application and maintaining backwards compatibility; Cost Reduction - a change resulting in lower overall cost to produce or ...

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