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"Good Guys to spin off web store," CNET, January 5, 2000. "The Good Guys Laying Off 450 Employees", San Francisco Chronicle, March 2, 2001. "CompUSA to purchase Good Guys: $58 million deal expected to benefit both companies", San Francisco Chronicle, September 30, 2003. "Good Guys quarterly sales fall, sees wider loss," Forbes, June 10, 2003.
The FTC specifically identified that informing consumers that warranties are voided if they break a warranty sticker or seal on the unit's packaging, use third-party replacement parts, or use third-party repair services is a deceptive practice, as these terms are only valid if the manufacturer provides free warranty service or replacement parts ...
An extended warranty, sometimes called a service agreement, a service contract, or a maintenance agreement, is a prolonged warranty offered to consumers in addition to the standard warranty on new items. The extended warranty may be offered by the warranty administrator, the retailer or the manufacturer.
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2005 – Converted three CompUSA stores and 13 Good Guys stores into megastores. Closed all 46 Good Guys locations. Began marketing in California and Hawaii as "CompUSA with Good Guys Inside" in response to Best Buy's marketing campaign "with Magnolia Inside". 2005 – CompUSA started a customer loyalty program called The CompUSA Network.
On April 4, 1991, more than 40 customers and employees were taken hostage inside a Good Guys! electronics store in Sacramento for eight hours. The violent shootout played out on live television at ...
At approximately 1:00 p.m., on April 4, 1991, the four perpetrators drove into the parking lot of the Good Guys! electronics store, in the South Area of Sacramento County. The group left their vehicle, a 1982 Toyota Corolla, and entered the store armed with three pistols and a shotgun. Loi Nguyen had purchased the guns legally at a local ...
Customer support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 1 ]