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  2. Store manager - Wikipedia

    en.wikipedia.org/wiki/Store_manager

    The manager must ensure staffing levels are adequate to effectively operate the store, and ensure employees receive training necessary for their job responsibilities. Managers may be responsible for developing employees so the company can promote employees from within and develop future leaders , potentially for employment at other locations.

  3. Category management - Wikipedia

    en.wikipedia.org/wiki/Category_management

    The industry standard model for category management in retail is the 8-step process, or 8-step cycle developed by the Partnering Group. [11] The eight steps are shown in the adjacent diagram; they are : Define the category (i.e. what products are included/excluded). Define the role of the category within the retailer. Assess the current ...

  4. Tradesperson - Wikipedia

    en.wikipedia.org/wiki/Tradesperson

    Tradesmen/women are contrasted with laborers, agricultural workers, and professionals (those in the learned professions). [3] Skilled tradesmen are distinguished: from laborers such as bus drivers, truck drivers, cleaning laborers, and landscapers in that the laborers "rely heavily on physical exertion" while those in the skilled trades rely on and are known for "specific knowledge, skills ...

  5. Competence (human resources) - Wikipedia

    en.wikipedia.org/wiki/Competence_(human_resources)

    A job competency model is a comprehensive, behaviorally based job description that both potential and current employees and their managers can use to measure and manage performance and establish development plans. Often there is an accompanying visual representative competency profile as well.

  6. Training and development - Wikipedia

    en.wikipedia.org/wiki/Training_and_development

    Training and development involves improving the effectiveness of organizations and the individuals and teams within them. [1] Training may be viewed as being related to immediate changes in effectiveness via organized instruction, while development is related to the progress of longer-term organizational and employee goals.

  7. Facility management - Wikipedia

    en.wikipedia.org/wiki/Facility_management

    Facility management is supported with education, training, and professional qualifications often coordinated by FM institutes, universities, and associations. Degree programs exist at both undergraduate and post-graduate levels. Facility Management [13] has been a recognised academic discipline since the 1990s. Initial FM research work in ...

  8. Opportunity management - Wikipedia

    en.wikipedia.org/wiki/Opportunity_management

    Sample stage-gate decision making system. The number of stages and gates will vary depending on the initiative An opportunity management funnel is a framework that allows management to evaluate and select opportunities. [ 12 ]

  9. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9]