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Consumer Reports (CR), formerly Consumers Union (CU), is an American nonprofit consumer organization dedicated to independent product testing, investigative journalism, consumer-oriented research, public education, and consumer advocacy.
ConsumerAffairs is an American customer review and consumer news platform that provides information for purchasing decisions around major life changes or milestones. [5] The company's business-facing division provides SaaS that allows brands to manage and analyze review data to improve their products and customer service.
A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites.
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On September 16, 2015, Sen. John Thune (R-S.D.), chairman of the Senate Commerce Committee, along with Senators Schatz and Jerry Moran, introduced the Consumer Review Freedom Act of 2015 (S. 2044). The legislation was co-sponsored by Senator Bill Nelson and Senators Richard Blumenthal , Claire McCaskill , Steve Daines , and Cory Booker .
The plaintiffs, Eulala and Russel Shute, were passengers on a cruise ship operated by the defendant, Carnival Cruise Lines, Inc.The Shutes had bought tickets in Washington and signed a contract, with a forum selection clause mandating that injured parties would sue in Florida, to the exclusion of all other jurisdictions.
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related to: alii kai dinner cruise reviews consumer reports