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Amazon.com, Inc., [1] doing business as Amazon (/ ˈ æ m ə z ɒ n / ⓘ, AM-ə-zon; UK also / ˈ æ m ə z ə n /, AM-ə-zən), is an American multinational technology company engaged in e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence. [5]
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The gamification of customer service environments includes providing elements found in games like rewards and bonus points to customer service representatives as a method of feedback for a job well done. [46] Gamification tools can motivate agents by tapping into their desire for rewards, recognition, achievements, and competition. [47]
Charles E. Phillips (born June 1959) [1] is an American business executive in the tech industry. He is the co-founder of Recognize, a focused investment firm. [2] From 2010 to 2019, he was the CEO of Infor, a company that specializes in enterprise software applications for specific industries.
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Virtual assistants spur the filter bubble: As for social media, virtual assistants' algorithms are trained to show pertinent data and discard others based on previous activities of the consumer: The pertinent data is the one which will interest or please the consumer. As a result, they become isolated from data that disagrees with their ...