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Zammad is a free helpdesk or issue tracking system. It offers the connection of various channels like email, chat, telephone, Twitter, or Facebook. Zammad is developed in the programming languages Ruby and JavaScript. The name Zammad comes from the Bavarian language and means "together". [3]
Proprietary. Free community licenses for open source and academic projects Java: MySQL, PostgreSQL, Oracle, SQL Server: 2002 9.17.1 [15] 2024-07-18; 6 months ago Launchpad: Canonical Ltd. AGPL: JavaScript, Python: PostgreSQL: 2004-01 MantisBT: Various (open source contributors) GPL: PHP: MariaDB, MySQL, PostgreSQL, SQL Server (experimental ...
Zendesk, Inc. is an American company headquartered in San Francisco, California. It provides software-as-a-service products related to customer support, sales, and other customer communications. The company was founded in Copenhagen, Denmark, in 2007. Zendesk raised about $86 million in venture capital investments before going public in 2014. [2]
Networked Help Desk is an open standard initiative to provide a common API for sharing customer support tickets between separate instances of issue tracking, bug tracking, customer relationship management (CRM) and project management systems to improve customer service and reduce vendor lock-in.
GLPI (acronym: French: Gestionnaire Libre de Parc Informatique, or "Free IT Equipment Manager" in English) [2] is an open source IT Asset Management, issue tracking system and service desk system. This software is written in PHP and distributed as open-source software under the GNU General Public License .
Left-hander A.J. Minter and the New York Mets finalized a $22 million, two-year contract on Thursday. Minter can opt out after the 2025 World Series and become a free agent again. The 31-year-old ...
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