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  2. Troubleshooting - Wikipedia

    en.wikipedia.org/wiki/Troubleshooting

    Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms.

  3. Software diagnosis - Wikipedia

    en.wikipedia.org/wiki/Software_diagnosis

    Software diagnosis—in contrast to many approaches in software engineering—does not assume that developer capabilities, development methods, programming or modeling languages are right or wrong (or better or worse compared to each other): Software diagnosis aims at giving insight into a given software system and its status regardless of the ...

  4. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    This may include, but is not limited to, onsite installations or replacement of various hardware components, software repair, diagnostic testing, or the utilization of remote control tools to take over the user's machine for the sole purpose of troubleshooting and finding a solution to the problem. [6] [10]

  5. Computer maintenance - Wikipedia

    en.wikipedia.org/wiki/Computer_maintenance

    Softwares packages and operating systems may require regular updates to correct software bugs and to address security weaknesses. Software updates in computer maintenance [3] are essential for maintaining the functionality and efficiency of systems. These updates often include enhancements that improve the overall performance and stability of ...

  6. Automatic bug fixing - Wikipedia

    en.wikipedia.org/wiki/Automatic_bug_fixing

    Automatic bug fixing is made according to a specification of the expected behavior which can be for instance a formal specification or a test suite. [5]A test-suite – the input/output pairs specify the functionality of the program, possibly captured in assertions can be used as a test oracle to drive the search.

  7. Computer-aided maintenance - Wikipedia

    en.wikipedia.org/wiki/Computer-aided_maintenance

    Computer-aided maintenance (not to be confused with CAM which usually stands for Computer Aided Manufacturing) refers to systems that utilize software to organize planning, scheduling, and support of maintenance and repair. A common application of such systems is the maintenance of computers, either hardware or software, themselves.