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  2. Fix problems signing in to AOL Mail

    help.aol.com/articles/fix-problems-signing-in-to...

    If you use a firewall and are getting a blank page when trying to access AOL Mail, you may need to disable your pop-up blocking software or add AOL to your allowlist. While you'll need to contact your software vendor for specifics to your software, most browsers will allow you a temporary bypass by holding down the Shift key as you click web ...

  3. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    If you are able to sign in and read your mail, however you're not receiving new mail, there are a few things you can try to fix the problems. Check your filters Sometimes a filter can cause emails to bypass your inbox and be sent to either the trash folder or a different folder.

  4. Premium Tech Support with Assist by AOL | AOL Products

    www.aol.com/products/tech-support/assist

    We’ll securely log in to your computer and you can watch us solve the problem, right on your screen. But you don’t need to stay on the line with our tech experts. Heck, you don’ t even need ...

  5. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    If you are missing items or your settings are not saving correctly, try the solutions listed below. Close Desktop Gold and relaunch • Open task manaager • End task on ALL "AOL Desktop.exe" • Open Desktop Gold • If the issue still exists, proceed to the next step. Restart the computer • Restart your computer and restart Desktop Gold

  6. Get Online with AOL

    getonline.aol.com/xp-vista

    If you use dial-up, you can use AOL Dialer and AOL Shield to connect to the internet over your phone line. Click here to view these dial-up products. A: AOL Desktop Gold exhibits a similar look and functionality as previous AOL Desktop software versions and comes with 24X7 live support, faster speeds and a higher level of security.

  7. Download or update your web browser - AOL Help

    help.aol.com/articles/download-or-upgrade-your...

    • Firefox - Get it for the first time or update your current version. • Chrome - Get it for the first time or update your current version. • Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache.