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Technical support scams rely on social engineering to persuade victims that their device is infected with malware. [15] [16] Scammers use a variety of confidence tricks to persuade the victim to install remote desktop software, with which the scammer can then take control of the victim's computer.
The facility had consisted of computer and electronics sales-agents and of customer-service representatives. In March 2007 an article titled "Computer Giant Faces Consumer Lawsuit Consumers Allege They Didn't Get the Tech Support They Paid For" appeared on an ABC News website. [8] "Part of the suit claims that though Dell gave the impression of ...
This online database for law enforcement compiled and categorized more than 2 million complaints in 2012 -- instances of fraud, scams, schemes, and violations consumers reported to everyone from ...
• Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.
If a computer voice shouts 'Don't turn off your computer' it's a scam. DO turn off your computer. ... Turn off your computer. On a laptop, you may have to hold the power button down for 15 seconds ...
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