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  2. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.

  3. Agent-assisted automation - Wikipedia

    en.wikipedia.org/wiki/Agent-assisted_automation

    In some cases, the agent-assisted automation streamlines the process and allows calls to be handled more quickly. By eliminating cutting and pasting from one application to another, by auto-navigating applications, and by providing a single view of the customer, agent-assisted automation can reduce call handle time and increase agent productivity.

  4. The best and worst U.S. states for finding a good job in 2024 Ample job opportunities, low unemployment and reasonable commute times make this the top U.S. state for job seekers, analysis finds ...

  5. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    The term "call center" was first published and recognised by the Oxford English Dictionary in 1983. The 1980s saw the development of toll-free telephone numbers to increase the efficiency of agents and overall call volume. Call centers increased with the deregulation of long-distance calling and growth in information-dependent industries. [11]

  6. The 10 Best Job Interview Questions to Ask in 2022 - AOL

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    These hiring managers shared the best and worst job interview questions candidates have ever asked them. ... For premium support please call: 800-290-4726 more ... Employers love an opportunity to ...

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