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  2. Cover letter - Wikipedia

    en.wikipedia.org/wiki/Cover_letter

    Students are often asked to submit a cover letter for an internship application. Such cover letters should include examples of extracurricular and academic experiences. Despite this specific information, cover letters for internships should have a standard business letter format. The application letter, responds to a known job opening.

  3. Internship - Wikipedia

    en.wikipedia.org/wiki/Internship

    Internships exist in a wide variety of industries and settings. An internship can be paid, unpaid, or partially paid (in the form of a stipend). [8] Internships may be part-time or full-time and are usually flexible with students' schedules. A typical internship lasts between one and four months, but can be shorter or longer, depending on the ...

  4. SERVQUAL - Wikipedia

    en.wikipedia.org/wiki/SERVQUAL

    Of these, there is an argument that only forecast expectations are true expectations. Yet, the SERVQUAL instrument appears to elicit ideal expectations. [22] Note the wording in the questionnaire in the preceding figure which grounds respondents in their expectations of what excellent companies will do. Subtle use of words can elicit different ...

  5. Expectancy violations theory - Wikipedia

    en.wikipedia.org/wiki/Expectancy_violations_theory

    Expectancy violations theory (EVT) is a theory of communication that analyzes how individuals respond to unanticipated violations of social norms and expectations. [1] The theory was proposed by Judee K. Burgoon in the late 1970s and continued through the 1980s and 1990s as "nonverbal expectancy violations theory", based on Burgoon's research studying proxemics.

  6. Peter principle - Wikipedia

    en.wikipedia.org/wiki/Peter_principle

    The cover of The Peter Principle (1970 Pan Books edition). The Peter principle is a concept in management developed by Laurence J. Peter which observes that people in a hierarchy tend to rise to "a level of respective incompetence": employees are promoted based on their success in previous jobs until they reach a level at which they are no longer competent, as skills in one job do not ...

  7. Expectation states theory - Wikipedia

    en.wikipedia.org/wiki/Expectation_States_Theory

    School, work, other legal/formalized social institutions This is what expectation state theory focuses on (gender and status hierarchies in the workplace). Expectation states is based on how group interactions are influenced by implicit status characteristics.