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The front office is the part of a company that comes in contact with clients, such as the marketing, sales, and service departments. [1] The term has more specific meaning in different industries. Types
A hotel manager, hotelier, or lodging manager is a person who manages the operation of a hotel, motel, resort, or other lodging-related establishment. [1] Management of a hotel operation includes, but is not limited to management of hotel staff, business management, upkeep and sanitary standards of hotel facilities, guest satisfaction and customer service, marketing management, sales ...
Hotel property management systems may have integrated or interface with third-party solutions like central reservation systems and revenue or yield management systems, online booking engine, back office, point of sale, door-locking, housekeeping optimization, pay-TV, energy management, payment card authorization and channel management systems. [4]
In the performing arts, the front of house (FOH) is the part of a performance venue that is open to the public. In theatres and live music venues, it consists of the auditorium, and foyers, as opposed to the front stage and backstage areas. In a theatre, the front of house manager is responsible for welcoming guests, refreshments, and making ...
Hospitality management may refer to: Hotel management occupation, the practice of running hotels; Hospitality industry management positions; Hospitality management studies, the academic study of the running of hotels, restaurants, and travel and tourism-related business.
Zonal is a UK based, privately owned company that provides EPoS (electronic point of sale) systems and integrated front-and back-of-house technology solutions to hospitality and leisure businesses across the UK. [1] It was founded in 1979 and as of 2024 employs over 700 people. [2]
The maître d'hôtel (French for 'master of the house'; pronounced [mɛːtʁə dotɛl] ⓘ), head waiter, host, waiter captain, or maître d ' (UK: / ˌ m eɪ t r ə ˈ d iː / MAY-trə DEE, US: / ˌ m eɪ t ər-/ MAY-tər -) manages the public part, or "front of the house", of a formal restaurant.
The term front desk is used in many hotels for an administrative department where a receptionist's duties also may include room reservations and assignment, guest registration, cashier work, credit checks, key control, and mail and message service. Such receptionists are often called front desk clerks. Receptionists cover many areas of work to ...