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First appearing in the early 1900s, [2] many filling stations offered vehicle repair services as part of their full service operation. This once popular trend has declined significantly over the years as many locations found it more profitable to exchange vehicle service bays for grocery isles, which ultimately led to the emergence of the quick oil change industry.
ASE offers certification tests for automotive professionals through Prometric Test Centers. [3] These involve several exams, the passing of which, added with two years of relevant hands-on work experience, will merit certification. [4] The required experience can be substituted by one year of on-the-job training and a two-year training degree. [5]
A motor vehicle service or tune-up is a series of maintenance procedures carried out at a set time interval or after the vehicle has traveled a certain distance. The service intervals are specified by the vehicle manufacturer in a service schedule and some modern cars display the due date for the next service electronically on the instrument panel.
While it includes "customer service" in the title, the fact that the job leads with a need to accomplish daily, weekly and monthly close rates makes it clear that sales is a primary focus.
A job description or JD is a written narrative that describes the general tasks, or other related duties, and responsibilities of a position. It may specify the functionary to whom the position reports, specifications such as the qualifications or skills needed by the person in the job, information about the equipment, tools and work aids used, working conditions, physical demands, and a ...
Seasoned auto repair shops start with a (Digital) Inspection to determine the vehicle conditions, independent of the customers concern. Based on the concern, the inspection results and preventative maintenance needs, the mechanic/technician returns the findings to the service advisor who then gets approval for any or all of the proposed work.
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