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  2. Employee monitoring - Wikipedia

    en.wikipedia.org/wiki/Employee_monitoring

    Sometimes the employee monitoring is incidental as the location is tracked for other purposes. [vague] Employees' phone calls can be recorded during monitoring. The number of calls, the duration of each call, and the idle time between calls, can all go into an automatic log for analysis by the company. [3

  3. Call-tracking software - Wikipedia

    en.wikipedia.org/wiki/Call-tracking_software

    Call tracking software records information about incoming telephone calls and, in some regions, records the calls themselves.Call tracking is a technology which can enable the pay per call, pay per minute or pay per lead business model, allowing the tracking of phone calls to be associated with performance-based advertising such as Google AdWords, SEO Services, Display and Electronic Direct ...

  4. Dispatch (logistics) - Wikipedia

    en.wikipedia.org/wiki/Dispatch_(logistics)

    A log book is used to track times, event details, and other information about calls for service. In a tow truck example, the icon might be labelled with the tow car's radio identifier, "Down town 6". During a shift, the icon would be moved by the dispatcher into whatever column describes the resource's current condition.

  5. Task management - Wikipedia

    en.wikipedia.org/wiki/Task_management

    Functional activities pertain to personnel, sales, quality, or other management areas, ultimately ensuring the production of final goods and services for delivery to customers. Within this context, these activities should enable planning, reporting, tracking, prioritizing, configuring, delegating, and managing tasks.

  6. Work order - Wikipedia

    en.wikipedia.org/wiki/Work_order

    Contractors may use a single job work order and invoice form that contains the customer information, describes the work performed, lists charges for material and labor, and can be given to the customer as an invoice. [8] A job order is an internal document extensively used by projects-based, manufacturing, building and fabrication businesses.

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