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2. Small business software - Wikipedia

   en.wikipedia.org/wiki/Small_business_software

   Small business software refers to software specifically designed to help small business owners run their operations better, cut costs, and replace paper processes. [1]The small business software industry covers a wide variety of tools and packages, ranging from small business CRM software and Human Resource Management Systems (HRMS), to accounting, office productivity, and communications software.

3. 3CX - Wikipedia

   en.wikipedia.org/wiki/3CX

   3CX, Inc., is a software development company and developer of the 3CX Phone System. The 3CX Phone System is a software private branch exchange based on the SIP (Session Initiation Protocol) standard to allow calls via the public switched telephone network (PSTN) or via Voice over Internet Protocol (VoIP) services.

4. Genesys (company) - Wikipedia

   en.wikipedia.org/wiki/Genesys_(company)

   Genesys Cloud Services, Inc. (Genesys), formerly Genesys Telecommunications Laboratories, Inc., is an American software company that sells customer experience (CX) and call center technology to mid-sized and large businesses. [2] It sells both cloud-based and hybrid cloud software.

5. Viber - Wikipedia

   en.wikipedia.org/wiki/Viber

   [111] [112] Viber Business Accounts is a platform for businesses to create public profiles, enabling them to share information and product catalogs directly within the app. Additionally, the service features a 1:1 instant messaging function for customer inquiries, discoverability through app search functions, and dedicated chat folders for ...

6. Fuze (company) - Wikipedia

   en.wikipedia.org/wiki/Fuze_(company)

   Fuze's main product combines business voice, videoconferencing, text, instant messaging, content sharing, and collaboration apps under a single cloud service to deliver both traditional phone systems and mobile devices a seamless transition between communication methods.

7. NICE Ltd. - Wikipedia

   en.wikipedia.org/wiki/NICE_Ltd.

   On June 6, 2016, the Company was renamed NICE Ltd., which is its legal and commercial name. NICE acquired inContact for a reported $960 million allowing NICE to expand their customer services offering and integrate a cloud contact center, using a Contact Center as a Service (CCaaS) approach. Paul Jarman of inContact would continue as CEO to ...