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If you're using broadband (cable) internet and you can't connect, try the following troubleshooting steps in the order listed until you get up and running again. 1. Check if you can visit other sites with a different browser - If you can go to another site, the problem may be associated the browser you're using.
If you use dial-up, you can use AOL Dialer and AOL Shield to connect to the internet over your phone line. Click here to view these dial-up products. A: AOL Desktop Gold exhibits a similar look and functionality as previous AOL Desktop software versions and comes with 24X7 live support, faster speeds and a higher level of security.
2. Confirm the proper code is listed. For most telephone services, this code is *70. Note: If your connection problems persist, try removing the checkmark for call waiting. Dialing *70 can prevent the call from completing when the phone line does not have the call waiting feature active. Leave this option unchecked if you are no longer able to ...
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Optimized for older operating systems and dial-up internet connections, AOL Shield allows you to browse the internet quickly and easily. Install now *To enhance performance, when the AOL Shield Browser is launched over a dial-up connection, the security setting that blocks dangerous and deceptive content is disabled.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.