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The Workflow Management Coalition, [6] BPM.com [7] and several other sources [8] use the following definition: Business process management (BPM) is a discipline involving any combination of modeling, automation, execution, control, measurement and optimization of business activity flows, in support of enterprise goals, spanning systems, employees, customers and partners within and beyond the ...
Hammer was a Jewish-American engineer, management author, and a former professor of computer science at the Massachusetts Institute of Technology (MIT). Hammer and James A. Champy founded the management theory of Business process reengineering (BPR). [1] In which, they wrote "Re-engineering the Corporation: Manifesto for Business Revolution" in ...
Paul Harmon (born 1942) is an American management consultant, author and analyst, known for his work in the field of Expert systems in the 1980s, [1] [2] and more recently on Business process management (BPM). [3] [4]
The Goal is a management-oriented novel by Eliyahu M. Goldratt, a business consultant known for his theory of constraints, and Jeff Cox, the author of several management-oriented novels. [1] The Goal was originally published in 1984 and has since been revised and republished. [ 2 ]
Articles relating to business process management, the discipline in which people use various methods to discover, model, analyze, measure, improve, optimize, and automate business processes [1 ^ Theodore Panagacos (25 September 2012).
A “business process culture” is a culture that is cross-functional, customer oriented along with process and system thinking. This can be expanded by Davenport’s definition of process orientation as consisting of elements of structure, focus, measurement, ownership and customers (Davenport 1993).