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  2. Quick Assist - Wikipedia

    en.wikipedia.org/wiki/Quick_Assist

    Quick Assist is a Microsoft Windows feature that allows a user to view or control a remote Windows computer over a network or the Internet to resolve issues without directly touching the unit. [ 1 ] [ 2 ] [ 3 ] It is based on the Remote Desktop Protocol (RDP).

  3. net (command) - Wikipedia

    en.wikipedia.org/wiki/Net_(command)

    The command is primarily used to manage network resources. [2] It is an external command implemented as net.exe. [3] When used in a batch file, the /Y or /N switches can be used to unconditionally answer Yes or No to questions returned by the command. [2]

  4. Wireless configuration utility - Wikipedia

    en.wikipedia.org/wiki/Wireless_configuration_utility

    A wireless configuration utility, [1] wireless configuration tool, [1] wireless LAN client, [citation needed] or wireless connection management utility [citation needed] is a class of network management software that manages the activities and features of a wireless network connection.

  5. Troubleshoot a broadband internet connection - AOL Help

    help.aol.com/articles/troubleshooting-a...

    Check the physical connection - A loose cable or cord can often be the cause of a connection problem. Make sure everything is securely connected to the wall and device. 3. Reboot your modem/router - Sometimes the old "turn it off and on again" approach actually does work! Just wait about five minutes before turning it back on to make sure ...

  6. Remote Desktop Protocol - Wikipedia

    en.wikipedia.org/wiki/Remote_Desktop_Protocol

    Remote Desktop Protocol (RDP) is a proprietary protocol developed by Microsoft Corporation which provides a user with a graphical interface to connect to another computer over a network connection. [1] The user employs RDP client software for this purpose, while the other computer must run RDP server software.

  7. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    Address Book Quick Find • Within your address book, type in your contact using the Quick Find search bar. There may be times your contact is not displayed in the same order as before. • If the issue still exists, proceed to the next step. Compose/Write email window • Open a new email by clicking the Write button on the toolbar.

  8. Premium Tech Support with Assist by AOL | AOL Products

    www.aol.com/products/tech-support/assist

    It can also be hard to manage. Sometimes you need help. ... Our tech experts know all about Windows PCs; Apple computers running Mac OS 10.6 and above; and any brand of smartphone (iPhone, Samsung ...

  9. Control Panel (Windows) - Wikipedia

    en.wikipedia.org/wiki/Control_Panel_(Windows)

    Control Panel is a component of Microsoft Windows that provides the ability to view and change system settings. It consists of a set of applets that include adding or removing hardware and software, controlling user accounts, changing accessibility options, and accessing networking settings.