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If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it. Update your password
If possible, ask the sender to resend the message to see if you can get the message a second time. Check for emails in your Spam folder. If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4.
If your Mail settings don't have Rich Text or HTML enabled, you could have problems with viewing images in forwarded emails. These settings can be enabled from the Mail Settings page. Send image as an attachment: If you've sent an image in an email, but your recipient didn't receive it there may have been a problem with the way the file was sent.
The specification recommends that servers issue 530 5.7.0 Authentication required in response to most commands in case the server is configured to require authentication and the client hasn't done it yet. Only servers listening on port 587, or private servers, should be configured that way, not a Message eXchange (MX).
Some TNEF files contain information used only by Outlook to generate a richly formatted view of the message, such as embedded documents or Outlook-specific features such as forms, voting buttons, and meeting requests. Other TNEF files may contain files which have been attached to an e-mail message.
This version of the protocol was one of the largest changes since version 2.5 and featured header compression (Base64 encoding of a binary structure) to decrease the amount of data sent wirelessly, Multiple collections sync (a bundling of all sync requests together instead of the previous way of doing a sync for each folder separately), a ...
If your third-party email app is having issues connecting, sending, or receiving emails, you may need to reconfigure your account or update the app. Use these steps to identify and fix the source of the problem. Troubleshoot any problems with your account
Most email software and applications have an account settings menu where you'll need to update the IMAP or POP3 settings. When entering your account info, make sure you use your full email address, including @aol.com, and that the SSL encryption is enabled for incoming and outgoing mail.