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  2. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    What are 800 and 888 phone number scams? If you get an email providing you a PIN number and an 800 or 888 number to call, this a scam to try and steal valuable personal info. These emails will often ask you to call AOL at the number provided, provide the PIN number and will ask for account details including your password.

  3. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.

  4. Contact AOL customer support

    help.aol.com/articles/account-management...

    The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.

  5. Is that a scam? How to recognize and report fraudulent behavior

    www.aol.com/scam-recognize-report-fraudulent...

    Scams and fraud can come in the forms of phone calls, online links, door-to-door sales and mail. Below are common scams the New Jersey Department of Consumer Affairs warns of. Common phone scams:

  6. Overpayment scam - Wikipedia

    en.wikipedia.org/wiki/Overpayment_scam

    An overpayment scam, also known as a refund scam, is a type of confidence trick designed to prey upon victims' good faith.In the most basic form, an overpayment scam consists of a scammer claiming, falsely, to have sent a victim an excess amount of money.

  7. Phishing - Wikipedia

    en.wikipedia.org/wiki/Phishing

    SMS phishing [27] or smishing [28] [29] is a type of phishing attack that uses text messages from a cell phone or smartphone to deliver a bait message. [30] The victim is usually asked to click a link, call a phone number, or contact an email address provided by the attacker.

  8. Package redirection scam - Wikipedia

    en.wikipedia.org/wiki/Package_redirection_scam

    A package redirection scam is a form of e-commerce fraud, where a malicious actor manipulates a shipping label, to trick the mail carrier into delivering the package to the wrong address. This is usually done through product returns to make the merchant believe that they mishandled the return package, and thus provide a refund without the item ...

  9. Someone stole my credit card and used my rewards. What do I do?

    www.aol.com/finance/someone-stole-credit-card...

    After you contact your issuer, call your loyalty program’s customer service number and ask to speak to a representative. If you can’t select the fraud department from the main menu, simply ...