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In Consumers' Institute of New Zealand's 2009 survey of consumer satisfaction with electricity companies, 92% of Powershop's 111 responding customers found it 'good' or 'very good', and it received zero 'poor' ratings. [15] In 2010, it again received a 92% satisfaction rating. In 2011 and 2012, it garnered a 96% customer satisfaction rating. [16]
Some scam artists can disguise their phone number to make it look as though the real utility company is calling. Some scammers "use the legitimate company’s hold music and typical automated introduction to deceive customers who call them back." [3] Some scammers can mimic what a legitimate utility company employee may sound like. [4]
A variation of this scam occurs in countries where insurance premiums are generally tied to a bonus–malus rating: the con artist will offer to avoid an insurance claim, settling instead for a cash compensation. Thus, the con artist is able to evade a professional damage assessment, and get an untraceable payment in exchange for sparing the ...
The Electricity Corporation of New Zealand Ltd (ECNZ), also known as Electricorp [1] is a New Zealand state-owned enterprise (SOE) formed on 1 April 1987, as a transition entity in the process of deregulating the New Zealand electricity market.
Electric Kiwi offers a free off-peak hour of power to its customers between 9 am–5 pm and 9 pm–7 am daily. [4] As of 2020, Electric Kiwi had 70,900 customers, giving it a 3.2% share of the retail market and making it the 10th-largest retailer in New Zealand. Nearly all (69,800, or 98.4%) of its customers are classified as residential.
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Technical support scams rely on social engineering to persuade victims that their device is infected with malware. [15] [16] Scammers use a variety of confidence tricks to persuade the victim to install remote desktop software, with which the scammer can then take control of the victim's computer.
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