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OTRS (originally Open-Source Ticket Request System) is a service management suite. The suite contains an agent portal, admin dashboard and customer portal. In the agent portal, teams process tickets and requests from customers (internal or external). There are various ways in which this information, as well as customer and related data can be ...
RT has many ways to highly customize creating and updating tickets, owners, dependencies, custom everything, and workflows. A web interface is available for both logged in users and guest/customer/end users. Template callbacks allow the modification of the software's web pages without requiring extensive knowledge.
Free and open-source software portal; This is a category of articles relating to printing software which can be freely used, copied, studied, modified, and redistributed by everyone that obtains a copy: "free software" or "open-source software".
The distinctive case of the machine, with the blank roll carrier below A conductor's view, showing the setting dials Typical Setright UK bus ticket from 1960 showing left to right: fare paid as 1 shilling and 3 pence, stage boarded as 26, date issued as JUL 28, ticket serial 390, machine number BT976, class of ticket as SINGLE journey
It is promulgated by the prepress industry association CIP4, [1] and is generally regarded as the successor to CIP3's Print Production Format (PPF) [2] and Adobe Systems' Portable Job Ticket Format (PJTF). The JDF standard is at revision 1.8. The process of defining and promulgating JDF began circa 1999.
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The company was founded in 2004 by Alex McLauchlan and Simon Wilsher, a theatre enthusiast, to help amateur theatre groups with their online ticket sales and booking. [2] The TicketSource system still supports a free version of the software based on the original offering. It joined the Society of Ticket Agents and Retailers in 2012. [3]
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