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The following outline is provided as an overview of and topical guide to information technology: . Information technology (IT) – microelectronics based combination of computing and telecommunications technology to treat information, including in the acquisition, processing, storage and dissemination of vocal, pictorial, textual and numerical information.
Information technology (IT) is a set of related fields within information and communications technology (ICT), that encompass computer systems, software, programming languages, data and information processing, and storage. [1] Information technology is an application of computer science and computer engineering.
A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.
Certified Information Technology Professional (CITP) is a professional certification for professionals in the field of information technology (IT). The credential is given to Certified Practising Accountants (CPAs) only; however, professionals of varied qualifications may apply depending on the organization offering the certification.
An IT specialist, computer professional, or an IT professional may be: a person working in the field of information technology; a person who has undergone training in a computer-field-related colleges, universities and computer institutes; or; a person who has proven extensive knowledge in the area of computing.
However, this increase requires business and technology management to work as a creative, synergistic, and collaborative team instead of a purely mechanistic span of control. [3] Historically, one set of resources was dedicated to one particular computing technology, business application or line of business, and managed in a silo-like fashion. [4]