When.com Web Search

Search results

1. Results From The WOW.Com Content Network

2. Operational-level agreement - Wikipedia

   en.wikipedia.org/wiki/Operational-level_agreement

   The objective of the OLA is to present a clear, concise and measurable description of the service provider's internal support relationships. OLA is sometimes expanded to other phrases but they all have the same meaning: organizational-level agreement; operating-level agreement; operations-level agreement. OLA is not a substitute for an SLA.

3. ITIL security management - Wikipedia

   en.wikipedia.org/wiki/ITIL_security_management

   Both the client and the plan sub-process affect the SLA. The SLA is an input for both the client and the process. The provider develops security plans for the organization. These plans contain policies and operational level agreements. The security plans (Plan) are then implemented (Do) and the implementation is then evaluated (Check).

4. Service-level objective - Wikipedia

   en.wikipedia.org/wiki/Service-level_objective

   The SLA is the entire agreement that specifies what service is to be provided, how it is supported, times, locations, costs, performance, and responsibilities of the parties involved. SLOs are specific measurable characteristics of the SLA such as availability, throughput, frequency, response time, or quality.

5. Service-level agreement - Wikipedia

   en.wikipedia.org/wiki/Service-level_agreement

   The output received by the customer as a result of the service provided is the main focus of the service level agreement. Service level agreements are also defined at different levels: Customer-based SLA: An agreement with an individual customer group, covering all the services they use. For example, an SLA between a supplier (IT service ...

6. Space-based architecture - Wikipedia

   en.wikipedia.org/wiki/Space-based_architecture

   A space-based architecture (SBA) is an approach to distributed computing systems where the various components interact with each other by exchanging tuples or entries via one or more shared spaces. This is contrasted with the more common message queuing service approaches where the various components interact with each other by exchanging ...

7. Glossary of project management - Wikipedia

   en.wikipedia.org/wiki/Glossary_of_project_management

   Project plan is a formal, approved document used to guide both project execution and project control. The primary uses of the project plan are to document planning assumptions and decisions, facilitate communication among stakeholders, and document approved scope, cost, and schedule baselines. A project plan may be summary or detailed. [7]