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Microsoft Dynamics 365 is an integrated suite of enterprise resource planning (ERP) and customer relationship management (CRM) applications offered by Microsoft. [1] Combines various functions such as sales, customer service, field service, operations, finance, marketing, and project service automation into a single platform.
Dynamics CRM: Microsoft: Dynamics 365 9.1 July 2019 Proprietary or SaaS.NET, ASP.NET Windows MS SQL 2003 GNU Enterprise: FSF GPLv3: Python Linux, Unix, Mac OS X, Windows Firebird/Interbase, MySQL, MaxDB, MS ADO (MS SQL-Server/MS Access), Oracle, PostgreSQL, SQLite, SQLite3, CSV files,DBF files (DBase, XBase etc.), INI style configuration files 2003
It is best known for its Windows operating system, the Internet Explorer and subsequent Microsoft Edge web browsers, the Microsoft Office family of productivity software plus services, and the Visual Studio IDE. The company also publishes books (through Microsoft Press) and video games (through Xbox Game Studios), and produces its own line of ...
v. t. e. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...
Microsoft Power Platform is a collection of low-code development tools that allows users to build custom business applications, automate workflows, and analyze data. [1][2] It also offers integration with GitHub, Microsoft Azure, Microsoft Dynamics 365, and Microsoft Teams, among other Microsoft and third-party applications. [3]
Category. : Customer relationship management software. Wikimedia Commons has media related to CRM software. This category is for individual applications and general terms related to CRM. For companies developing CRM applications, see Category:Customer relationship management software companies.
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