When.com Web Search

Search results

1. Results From The WOW.Com Content Network

2. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   Business administration. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website ...

3. Customer interaction management - Wikipedia

   en.wikipedia.org/.../Customer_interaction_management

   Customer interaction management. Customer Interaction Management (CIM) refers to a type of Enterprise Software Application which is responsible for managing the interaction between an organisation and its customers. [1] Normally, a CIM application will be deployed in a contact centre and used by the agents while communicating with clients ...

4. Comparison of CRM systems - Wikipedia

   en.wikipedia.org/wiki/Comparison_of_CRM_systems

   Group-Office: Intermesh BV 6.4.178 October 2020 AGPLv3, SaaS and proprietary PHP/JavaScript Windows, Linux, Unix, Mac OS MySQL 2003 HubSpot CRM Free: HubSpot: N/A N/A SaaS [2] Java [3] Cloud computing HBase: 2014 [4] Neolane: Adobe: v6 2012 Proprietary or SaaS C++, JavaScript Windows, Linux MS SQL, Oracle, PostgreSQL, MySQL 2001 Nutshell CRM ...

5. Customer success - Wikipedia

   en.wikipedia.org/wiki/Customer_success

   Customer success, customer success management, or client advocacy is a business strategy aimed at ensuring that customers achieve their desired outcomes while using a product or service. It involves proactive engagement, personalized support, and ongoing assistance to help customers derive maximum value from their investments, and refers to the ...

6. Oracle CRM - Wikipedia

   en.wikipedia.org/wiki/Oracle_CRM

   Oracle CRM is a customer relationship management system created by Oracle Corporation. [1] It includes a number of different cloud applications that can be deployed together or used individually to analyze customer data and help companies connect and manage sales, marketing, and customer support. [1][2]

7. Customer intelligence - Wikipedia

   en.wikipedia.org/wiki/Customer_intelligence

   Customer intelligence is a key component of effective customer relationship management (CRM), and when effectively implemented it is a rich source of insight into the behaviour and experience of a company's customer base. As an example, some customers walk into a store and walk out without buying anything.