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Courtesy reply mail, or CRM, is a type of mail in which a business sends pre-printed, self-addressed envelopes or postcards to customers, who then affix postage stamps to the envelopes or postcards and mail them back to the business. [1] The business can also disseminate the envelopes or postcards with stamps affixed, similarly to metered reply ...
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A "return envelope" is a pre-addressed, smaller envelope included as the contents of a larger envelope and can be used for courtesy reply mail, metered reply mail, or freepost (business reply mail). Some envelopes are designed to be reused as the return envelope, saving the expense of including a return envelope in the contents of the original ...
Metered reply mail, or MRM, is a type of mail in which a business sends pre-printed, self-addressed envelopes or postcards to customers, with postage prepaid on the envelopes or postcards with a postage meter. [1] It is thus similar to courtesy reply mail with a postage stamp already affixed.
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A letter in the sender's own handwriting is more personal than an e-mail and shows that the sender has taken the effort to write it. If required, small physical objects can be enclosed in the envelope with the letter. Letters are unable to transmit malware or other harmful files that can be transmitted by e-mail.
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Business letters can have many types of content, for example to request direct information or action from another party, to order supplies from a supplier, to point out a mistake by the letter's recipient, to reply directly to a request, to apologize for a wrong, or to convey goodwill. A business letter is sometimes useful because it produces a ...