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A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.
If you have questions or need help, you can chat online with a representative at any time. By activating your AOL MyLifeProtected benefit you’ll also get: Exclusive special group rates on auto insurance that are available for AOL members on eligible AOL plans; Access to a wide variety of additional insurance policies, including renters, pet ...
Associate, Customer Service (ACS) Compulsory - must complete all the papers ACS 100 or ACS 101 Foundations of Customer Service LOMA 280 or LOMA 281 Principles of Insurance LOMA 290 or LOMA 291 Insurance Company Operations Elective - complete two out of three LOMA 301 or LOMA 302 Insurance Administration LOMA 307 or LOMA 308
Medicare is a federal health insurance program in the United States for people age 65 or older and younger people ... 1-800-MEDICARE customer service representatives ...
Aetna Inc. is an American managed health care company that sells traditional and consumer directed health care insurance and related services, such as medical, pharmaceutical, dental, behavioral health, long-term care, and disability plans, primarily through employer-paid (fully or partly) insurance and benefit programs, and through Medicare.
Blue Cross and Blue Shield insurance companies are licensees, independent of the association and traditionally of each other, [16] offering insurance plans within defined regions under one or both of the association's brands. Blue Cross Blue Shield insurers offer some form of health insurance coverage in every U.S. state.
The gamification of customer service environments includes providing elements found in games like rewards and bonus points to customer service representatives as a method of feedback for a job well done. [46] Gamification tools can motivate agents by tapping into their desire for rewards, recognition, achievements, and competition. [47]
Appointment setting is a specialized function within call centres, where dedicated agents focus on facilitating and scheduling meetings between clients and businesses or sales representatives. This service is particularly prevalent in various industries such as financial services, healthcare, real estate, and B2B sales, where time-sensitive and ...