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Knowledge management (KM) is the set of procedures for producing, disseminating, utilizing, and overseeing an organization's knowledge and data.It alludes to a multidisciplinary strategy that maximizes knowledge utilization to accomplish organizational goals.
These concepts are continuously discussed, formulated, and developed as a part of the constantly evolving academic discipline of knowledge management. Knowledge-intensive services occupy a central position as an integrator of the innovation system, which by knowledge-intensive processes enables information, people, and systems to interact and ...
It is common to distinguish between T-KIBS, (those with high use of scientific and technological knowledge - R&D services, engineering services, computer services, etc.), and P-KIBS, who are more traditional professional services - legal, accountancy, and many management consultancy and marketing services. [1]
A knowledge organization also links past, present, and future by capturing and preserving knowledge in the past, sharing and mobilizing knowledge today, and knowledge organizations can be viewed from a number of perspectives: their general nature, networks, behavior, human dimensions, communications, intelligence, functions and services.
It is recommended that companies take into account matters related to the company management (i.e. employees, processes, equipment) if their decision making is based on knowledge. It is also important to identify and update the critical knowledge of the company and continuous conduct the critical knowledge area analyses.
Knowledge-Centered Service (KCS; previously known as Knowledge-Centered Support) is a service delivery method that focuses on knowledge as a key asset of the organization implementing it. Development began in 1992 by the Consortium for Service Innovation , [ 1 ] a non-profit alliance of service organizations.
Knowledge growth in the communications industry is generally produced by research and development. It is referred to as a medium-knowledge service because of its lower levels of investment in knowledge workers than the high-knowledge services like medicine, education, and the aerospace industry. [4]
The knowledge economy, or knowledge-based economy, is an economic system in which the production of goods and services is based principally on knowledge-intensive activities that contribute to advancement in technical and scientific innovation. [1]