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A call detail record contains data fields that describe a specific instance of a telecommunication transaction, but does not include the content of that transaction. By way of simplistic example, a call detail record describing a particular phone call might include the phone numbers of both the calling and receiving parties, the start time, and duration of that call.
Call tracking software records information about incoming telephone calls and, in some regions, records the calls themselves.Call tracking is a technology which can enable the pay per call, pay per minute or pay per lead business model, allowing the tracking of phone calls to be associated with performance-based advertising such as Google AdWords, SEO Services, Display and Electronic Direct ...
Call recording software records telephone conversations over PSTN or VoIP in a digital audio file format. Call recording is distinct from call logging and tracking , which record details about the call but not the conversation; however, software may include both recording and logging functionality.
The call logging trial proved successful and while it was initially designed to gather phone call data and cost of billing details specific to the customers' call's, a hidden benefit emerged such that local management were also able to see a pattern of the types of calls being generated, i.e. calls to and from certain businesses in addition to ...
It is estimated that the database contains over 1.9 trillion call-detail records. [3] The records include detailed call information (caller, receiver, date/time of call, length of call, etc.) for use in traffic analysis [4] and social network analysis, [5] but do not include audio information or transcripts of the content of the phone calls. [4]
Call tracking software, records information about incoming telephone calls, and, in some regions, the conversation; Call logging, the collection, evaluation, and reporting of technical and statistical data about telephone calls; Call detail record, a data record of the details of a telephone call or other telecommunications transactions