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If a business doesn't clear up a pattern of complaints, BBB lowers that company's letter grade or puts custom language on its profile to warn the public about the potential problem, McGovern said.
The Better Business Bureau (BBB) is an American private, 501(c)(6) nonprofit organization founded in 1912. BBB's self-described mission is to focus on advancing marketplace trust, [2] consisting of 92 independently incorporated local BBB organizations in the United States and Canada, coordinated under the International Association of Better Business Bureaus (IABBB) in Arlington, Virginia.
BBB National Programs, an independent non-profit organization that oversees more than a dozen national industry self-regulation programs that provide third-party accountability and dispute resolution services to companies, including outside and in-house counsel, consumers, and others in arenas such as privacy, advertising, data collection, child-directed marketing, and more.
The brand achieved notoriety as a result of a viral 2006 commercial consisting only of the tagline "HeadOn: Apply directly to the forehead!" repeated three times. An earlier commercial claimed the product provided headache relief but was pulled after objections from the Better Business Bureau. The commercial garnered widespread criticism for ...
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Thankfully, Porter reported the incident to the Better Business Bureau (BBB) so they could intervene. “My thought was, ‘I can't let this go, because somebody is going to be naive enough to buy ...
resolve or assist in the resolution of complaints; investigate serious complaints that raise questions of public health and safety; and; prosecute serious complaints. For the most serious complaints, the HCCC can determine that: the complaint should be investigated; the complaint should be referred to a more appropriate regulatory body
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