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  2. Grievance (labour) - Wikipedia

    en.wikipedia.org/wiki/Grievance_(labour)

    The process of a grievance in the United Kingdom is not significantly different from the process used in Canada and the United States, however, the process will be outlined below. A grievance filed by an employer or employee should be submitted in writing. The next step involves a meeting between employee and employer.

  3. Complaint system - Wikipedia

    en.wikipedia.org/wiki/Complaint_system

    There is a substantial early history of scholarly work on due process, and union and non-union grievance procedures within organizations. This work focused primarily on rights-based conflict resolution between union and non-union workers and their managers. Scholarly work has evolved to cover both a wider range of conflict management channels ...

  4. Dispute mechanism - Wikipedia

    en.wikipedia.org/wiki/Dispute_Mechanism

    A dispute mechanism is a structured process [1] that addresses disputes or grievances that arise between two or more parties engaged in business, legal, or societal relationships. Dispute mechanisms are used in dispute resolution , and may incorporate conciliation , conflict resolution , mediation , and negotiation .

  5. Grievance redressal - Wikipedia

    en.wikipedia.org/wiki/Grievance_Redressal

    Grievance Redressal is a management- and governance-related process used commonly in India.While the term "Grievance Redressal" primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively.

  6. Consumer complaint - Wikipedia

    en.wikipedia.org/wiki/Consumer_complaint

    Consumers however, rarely file complaints in the more formal legal sense, which consists of a formal legal process (see the article on complaint). In some countries (for example Australia , [ 5 ] the United Kingdom, [ 6 ] and many countries of the European Community ), the making of consumer complaints, particularly regarding the sale of ...

  7. Grievance - Wikipedia

    en.wikipedia.org/wiki/Grievance

    A grievance (from Latin gravis 'heavy') is a wrong or hardship suffered, real or supposed, which forms legitimate grounds of complaint. In the past, the word meant the infliction or cause of hardship.

  8. Right to petition - Wikipedia

    en.wikipedia.org/wiki/Right_to_petition

    The right to petition government for redress of grievances is the right to make a complaint to, or seek the assistance of, one's government, without fear of punishment or reprisals. The right can be traced back to the Bill of Rights 1689 , the Petition of Right (1628) , and Magna Carta (1215) .

  9. Alternative dispute resolution - Wikipedia

    en.wikipedia.org/wiki/Alternative_dispute_resolution

    That is, some cases and some complaints, in fact, ought to go to a formal grievance, to a court, to the police, to a compliance officer, or to a government IG. Other conflicts could be settled by the parties if they had enough support and coaching, and yet other cases need mediation or arbitration. Thus "alternative" dispute resolution usually ...