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2. Call centre - Wikipedia

   en.wikipedia.org/wiki/Call_centre

   The term "call center" was first published and recognised by the Oxford English Dictionary in 1983. The 1980s saw the development of toll-free telephone numbers to increase the efficiency of agents and overall call volume. Call centers increased with the deregulation of long-distance calling and growth in information-dependent industries. [11]

3. 911 (emergency telephone number) - Wikipedia

   en.wikipedia.org/wiki/911_(emergency_telephone...

   The first use of a national emergency telephone number began in the United Kingdom in 1937 using the number 999, which continues to this day. [6] In the United States, the first 911 service was established by the Alabama Telephone Company and the first call was made in Haleyville, Alabama, in 1968 by Alabama Speaker of the House Rankin Fite and answered by U.S. Representative Tom Bevill.

4. 411 (telephone number) - Wikipedia

   en.wikipedia.org/wiki/411_(telephone_number)

   Direct-distance dialing (DDD) was first introduced in areas with common-control switching (panel and crossbar) in the 1950s.These areas had used 411 for directory assistance, and because of the ability of common-control switching to analyze the initial digits of a number in a "sender" before routing the call, these areas did not require the dialing of an initial 1 to initiate a long-distance call.

5. Genesys (company) - Wikipedia

   en.wikipedia.org/wiki/Genesys_(company)

   Genesys Cloud Services, Inc. (Genesys), formerly Genesys Telecommunications Laboratories, Inc., is an American software company that sells customer experience (CX) and call center technology to mid-sized and large businesses. [2] It sells both cloud-based and hybrid cloud software.

6. 211 (telephone number) - Wikipedia

   en.wikipedia.org/wiki/211_(telephone_number)

   Call specialists at these centers would be informed of current disaster plans or places to receive help and could then inform the public of the correct course of action. After Hurricanes Harvey , Irma , and Maria in Florida, Texas, Puerto Rico, and the Gulf Coast region, 211 centers were instrumental in coordinating with local government ...

7. Contact center telephony - Wikipedia

   en.wikipedia.org/wiki/Contact_center_telephony

   This is also the reason for the shift in nomenclature from "call centers" to "contact centers", "contact" being a wider term than "call". Respecting the trend, contact center owners need to adopt unified communication or multi-channel approach to let customers get in touch with them via their preferred communication mediums, either voice or non ...

8. Play Hearts Online for Free - AOL.com

   www.aol.com/games/play/masque-publishing/hearts

   For premium support please call: 800-290-4726 more ways to reach us. Sign in. Mail. 24/7 Help. For premium support please call: 800-290-4726 more ways to reach us. Mail. Sign in. Subscriptions ...

9. Enhanced 911 - Wikipedia

   en.wikipedia.org/wiki/Enhanced_911

   Basic 911: All 911 calls must be relayed to a call center, regardless of whether or not the mobile phone user is already a customer of the network being used. [ 13 ] E911 Phase 1: Wireless network operators must identify the phone number and cell phone tower used by callers, within six minutes of a request by a PSAP.