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  2. Likert scale - Wikipedia

    en.wikipedia.org/wiki/Likert_scale

    Likert scales typically range from 2 to 10 – with 3, 5, or, 7 being the most common. [14] Further, this progressive structure of the scale is such that each successive Likert item is treated as indicating a 'better' response than the preceding value. (This may differ in cases where reverse ordering of the Likert scale is needed).

  3. Rating scale - Wikipedia

    en.wikipedia.org/wiki/Rating_scale

    A rating scale is a set of categories designed to obtain information about a quantitative or a qualitative attribute. In the social sciences , particularly psychology , common examples are the Likert response scale and 0-10 rating scales, where a person selects the number that reflecting the perceived quality of a product .

  4. Mean opinion score - Wikipedia

    en.wikipedia.org/wiki/Mean_opinion_score

    Mean opinion score (MOS) is a measure used in the domain of Quality of Experience and telecommunications engineering, representing overall quality of a stimulus or system.. It is the arithmetic mean over all individual "values on a predefined scale that a subject assigns to his opinion of the performance of a system quality".

  5. Willingness to recommend - Wikipedia

    en.wikipedia.org/wiki/Willingness_to_recommend

    The usual measures of willingness to recommend involve a survey with a set of statements using a Likert Technique or scale. The customer is asked to indicate how willing they are to make a recommendation (of a brand, service, etc.) to others. Their willingness is generally measured on a five-point scale.

  6. Psychological Capital Questionnaire - Wikipedia

    en.wikipedia.org/wiki/Psychological_Capital...

    All PCQ scales are scored using a 6-point Likert scale. Each scale measures its own unique dimension of PsyCap. An overall PsyCap score is calculated by taking the mean of all the items in the PCQ. Scales include reverse-scored items. The 6-point Likert scale for all PCQ scales is as follows: Strongly Disagree; Disagree; Somewhat Disagree ...

  7. Questionnaire construction - Wikipedia

    en.wikipedia.org/wiki/Questionnaire_construction

    Scaled questions – Responses are graded on a continuum (e.g.: rate the appearance of the product on a scale from 1 to 10, with 10 being the most preferred appearance). Examples of types of scales include the Likert scale, semantic differential scale, and rank-order scale. (See scale for further information)