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Although Microsoft Help Viewer was referred to as MS Help 3.x during development, it is a wholly new product and technically unrelated to Microsoft Help 2. With the growing need for a general Unicode-based help system, has become the default help system for Windows 10 .
CHM files support the following features: Data compression (using LZX) Built-in search engine; Ability to merge multiple .chm help files; Extended character support, although it does not fully support Unicode. [10] The Microsoft Reader's .lit file format is a modification of the HTML Help CHM format. CHM files are sometimes used for e-books.
November 5, 2013 – Microsoft announced the availability of Windows Help program (WinHlp32.exe) for Windows 8.1 at the Microsoft Download Center. [8] July 15, 2015 - Microsoft completely removed Windows Help from Windows 10. Attempting to open a .hlp file just brings users to a help page detailing that it was removed. [9]
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It is complemented by Get Help, a feature introduced in Windows 10 that enables the user to contact Microsoft directly but does not allow for remote desktoping or screen sharing. Before Quick Assist was introduced in Windows 10, Windows XP and later Windows versions offered a similar feature called Windows Remote Assistance.
Get Help, known as Contact Support before the Windows 10 Creators Update, [2] is a built-in interface for communicating with Microsoft customer service employees over the Internet. The opening screen requests that the user specify a product and explain a problem with it.
While all Windows 10 editions include fonts that provide broad language support, some fonts for Asian languages (Arabic, Chinese, Hindi, Japanese, Korean, etc.) are no longer included with the standard installation "to reduce the amount of disk space that Windows requires", but are available without charge as optional font packages.