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The CFPB is working to save households billions of dollars a year by reducing exploitative junk fees charged by banks and financial companies. The CFPB's vision is a consumer finance marketplace that works for American consumers, responsible providers, and the economy as a whole.
Find information and tools to submit a consumer complaint to the Consumer Financial Protection Bureau.
The CFPB expects companies to provide complete, accurate, and timely responses tailored to the issues described in each consumer’s complaint, generally within 15 calendar days. Login to the Company Portal
We’re the Consumer Financial Protection Bureau, a U.S. government agency dedicated to making sure you are treated fairly by banks, lenders, and other financial institutions. The CFPB was created to provide a single point of accountability for enforcing federal consumer financial laws and protecting consumers in the financial marketplace.
Browse answers to hundreds of financial questions. Ask CFPB. (855) 411-2372. TTY/TTD: (855) 729-2372. 8 a.m. to 8 p.m. ET, Monday through Friday (except federal holidays). More than 180 languages available. Having a problem with a financial product or service?
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Login.gov Quick Reference Guide 2025 Filing Season: Mandatory Login.gov Access Requirement for the HMDA Platform. Starting January 1, 2025, users logging into the HMDA platform to file 2024 annual data will need to login via Login.gov, which utilizes multifactor authentication (MFA).
CFPB Supervision Portal Customer Secure Login Page. Login to your CFPB Supervision Portal Customer Account.
View, filter, map, and read complaint data right in your browser. All complaint data we publish is freely available for anyone to use, analyze, and build on. Each spring we report to Congress on complaint trends from the prior year. 98% of complaints sent to companies get timely responses.