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  2. Read below for the best method, day, and time to contact our Customer Service Team. Then enter your model number in the search box below for your specific support contact info.

  3. Official Brother Support and Sales | Brother

    www.brother-usa.com/sales-support

    Service & Support. Brother’s Customer Service team is "at your side," and ready to provide you with service and support for: • Products. • Accessories. • OS compatibility. • Safety data. • Recycling programs. Contact Brother Support. Brother is here to help answer your sales and support inquiries.

  4. Frequently Asked Questions - Brother

    www.brother-usa.com/brother-support/faqs

    If an update is needed, please contact Customer Service at 1-877-552-6255 Monday - Friday 9 am - 6pm Eastern Standard Time. How do I track my Brother product? Once your order has shipped, we will send you a shipping confirmation email with a link to track the order on the carrier's website.

  5. Contact Us

    contactcreativecenter.brother-usa.com

    To contact Customer Service about Brother printers and other Brother products, please click here to visit our Online Support Center. Please provide your e-mail address below if you would like a reply from us.

  6. Product Support | Form Finder - Brother

    www.brother-usa.com/form-finder

    Whether you have a technical question, need to download software, manuals, or are looking for integration support, our expert technicians are standing by to help. Find the assistance you need for your Brother product with this fast and handy form finder! Read more now.

  7. Whether you?re looking to purchase or receive support for a Brother product, we have a network of authorized dealers here (and there) to help.

  8. Out of warranty service options - Brother USA

    help.brother-usa.com/app/answers/detail/a_id/139374

    Please call Brother Mobile Solutions Customer Service at 1-800-255-0415 Monday through Friday, excluding holidays, for further repair details and a Return Authorization number. Do not send any product to Brother for repair without receiving a Return Authorization Number first.

  9. To obtain your RA Number, please contact us toll-free at 1-877-552-6255 (Option 2) or send us a note. Please return the merchandise by some traceable method such as UPS or US Postal Service with a Return Receipt within 30 days from issuance.

  10. Ordering and Shipping Policies - Brother

    www.brother-usa.com/ordering-shipping-information

    You can assist us by making sure that your order is complete and that all information is accurate. If you have questions about your order, or need a copy of your invoice, please contact us online or call toll-free, at 1-877-552-6255. Our hours of operation are Monday-Friday, 9 a.m. to 6 p.m. Eastern time.

  11. Brother PE800 Support

    www.brother-usa.com/support/pe800

    Contact Support. Email Support. Available Monday - Friday, 9:00am to 9:00pm Eastern Time. Start Chat. Find official Brother PE800 FAQs, videos, manuals, drivers and downloads here. Get the answers, technical support, and contact options you are looking for.

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