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If your third-party email app is having issues connecting, sending, or receiving emails, you may need to reconfigure your account or update the app. Use these steps to identify and fix the source of the problem. Troubleshoot any problems with your account
If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it. Update your password
Most email software and applications have an account settings menu where you'll need to update the IMAP or POP3 settings. When entering your account info, make sure you use your full email address, including @aol.com, and that the SSL encryption is enabled for incoming and outgoing mail.
If you're having problems sending mail, there are a few troubleshooting steps you can take to fix the problem. Restart your computer:. If you haven't shut down your computer in a while, we recommend that you begin troubleshooting by restarting your computer.
This is a list of Simple Mail Transfer Protocol (SMTP) response status codes. Status codes are issued by a server in response to a client's request made to the server. Unless otherwise stated, all status codes described here is part of the current SMTP standard, RFC 5321. The message phrases shown are typical, but any human-readable alternative ...
The initiating host, the SMTP client, can be either an end-user's email client, functionally identified as a mail user agent (MUA), or a relay server's mail transfer agent (MTA), that is an SMTP server acting as an SMTP client, in the relevant session, in order to relay mail. Fully capable SMTP servers maintain queues of messages for retrying ...
The ADMD's MSA authenticates the user, either based on its IP address or some other SMTP Authentication means. Depending on the recipient address, the message can follow the normal path or pass through a mailing list or a forwarding service. [note 1] B can be an outbound SMTP proxy or a smarthost. [note 2]
You can use a third-party email application to send and receive emails, if you'd prefer a different interface. Below are the server settings you'll need to use and links to common email app setup instructions. If you need specific help configuring your app, please contact its manufacturer. Mail server settings