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Some Dell Latitude D610 units with a dedicated ATI X300 graphics card seem to have problems with the audio-out jack. Symptoms of this problem include a noise or whine when an audio device is connected to the audio-out jack. Up to this date Dell does not have a clear solution to this problem. [24] [25] [26] [27]
Gradual hard-drive failure can be harder to diagnose, because its symptoms, such as corrupted data and slowing down of the PC (caused by gradually failing areas of the hard drive requiring repeated read attempts before successful access), can be caused by many other computer issues, such as malware.
Intermittent faults are notoriously difficult to identify and repair ("troubleshoot") because each individual factor does not create the problem alone, so the factors can only be identified while the malfunction is actually occurring. The person capable of identifying and solving the problem is seldom the usual operator.
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Symptoms range from individual lines to entire bars of the screen with inverted colors. Most problems showed after 2–4 years of usage. Dell has been very reluctant to replace these panels after guarantee, although there was a direct link to the defective parts from their suppliers.
Mean time between failures (MTBF) is the predicted elapsed time between inherent failures of a mechanical or electronic system during normal system operation. MTBF can be calculated as the arithmetic mean (average) time between failures of a system.
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Some symptoms include: Missing wireless connections (No wireless networks detected by the laptop and the wireless adapter is absent from Device Manager). Video card or graphics chipset failures (No video from either the LCD display or on the external monitor). [3] Sound system, optical drive and/or hard drive problems.