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The Housing Ombudsman Service looks at complaints about registered providers of social housing, for example housing associations, and other landlords, managers and agents. The service is free, independent and impartial. The Ombudsman can also look at complaints about the handling of housing issues by local councils. [3]
Property condition remained the leading category as to why complaints were being made, followed by complaints handling, and health and safety. Social housing complaints probed by ombudsman hit ...
Housing Ombudsman Service [171] - The Housing Ombudsman Service is set up by law to look at complaints about the housing organisations that are registered with us. We resolve disputes involving the tenants and leaseholders of social landlords (housing associations and local authorities) and our voluntary members (private landlords and letting ...
The office of the Northern Ireland Public Services Ombudsman (NIPSO), formerly known as the Northern Ireland Ombudsman, was first established in Northern Ireland in 1969. [2] [3] The role of an independent ombudsman was originally created as a response to the Northern Ireland civil rights movement, and complaints of institutional bias and discrimination in the areas of housing and jobs.
The Local Government and Social Care Ombudsman (LGSCO), legally the Commission for Local Administration in England and formerly known as the Local Government Ombudsman (LGO), investigates complaints from members of the public about councils and some other some other authorities and organisations providing public services in England. [2]
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The Ombudsman has issued statutory guidance known as Guidance for members of county and county borough councils, fire and rescue authorities and national park authorities, [3] and Guidance from the Public Services Ombudsman for Wales for members of community councils. [4] [5] Each local authority must adopt a Code of Conduct.
In 1979 the Taxpayer Ombudsman Office was created within the Internal Revenue Service to act as an ombudsman for the taxpayer. [2] Renamed in 1996 as the Office of the Taxpayer Advocate, this office has a unique role with the Treasury Department as having the responsibility to submit annual reports to Congress without any prior review or comment from the IRS Commissioner, the Secretary of the ...