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Knowledge management (KM) is the set of procedures for producing, disseminating, utilizing, and overseeing an organization's knowledge and data.It alludes to a multidisciplinary strategy that maximizes knowledge utilization to accomplish organizational goals.
Knowledge-Centered Service (KCS; previously known as Knowledge-Centered Support) is a service delivery method that focuses on knowledge as a key asset of the organization implementing it. Development began in 1992 by the Consortium for Service Innovation , [ 1 ] a non-profit alliance of service organizations.
IT Application Portfolio Management (APM) is a practice that has emerged in mid to large-size information technology (IT) organizations since the mid-1990s. [1] Application Portfolio Management attempts to use the lessons of financial portfolio management to justify and measure the financial benefits of each application in comparison to the costs of the application's maintenance and operations.
Personalization strategy focuses instead on transferring, communicating and exchanging knowledge by utilising information technology. From the elements of the business strategy and knowledge management strategy can be formulate four different combinations. However, Greiner et al. (2007) suggest that if business strategy focuses on innovation ...
SECI model of knowledge dimensions. Assuming that knowledge is created through the interaction between tacit and explicit knowledge, four different modes of knowledge conversion can be postulated: from tacit knowledge to tacit knowledge (socialization), from tacit knowledge to explicit knowledge (externalization), from explicit knowledge to explicit knowledge (combination), and from explicit ...
Reference and Citation Management—these tools and services include some of the functionality and features of other categories, although their primary focus is on management of citations that a researcher compiles for use within a publication or for sharing with other researchers.
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