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  2. List of business terms - Wikipedia

    en.wikipedia.org/wiki/List_of_business_terms

    Array of possible actions to take in response to a problem: protocol Check in the box Complete the task Cross-functional Works in multiple directions simultaneously Customer-centric The customer is the main focus Cutting edge practices Up to date or new methods Dashboard: Collection of key indicators Data Moat

  3. Glossary of project management - Wikipedia

    en.wikipedia.org/wiki/Glossary_of_project_management

    Work in project management is the amount of effort applied to produce a deliverable or to accomplish a task (a terminal element). Work breakdown structure (WBS) is a method and a kind of representation that defines a project and groups the project's discrete work elements in a way that helps organize and define the total work scope of the ...

  4. Organizational conflict - Wikipedia

    en.wikipedia.org/wiki/Organizational_conflict

    Interpersonal conflict among people at work has been shown to be one of the most frequently noted stressors for employees. [20] [21] The most often used scale to assess interpersonal conflict at work [22] is the Interpersonal Conflict at Work Scale, ICAWS. [23] Conflict has been noted to be an indicator of the broader concept of workplace ...

  5. Occupational burnout - Wikipedia

    en.wikipedia.org/wiki/Occupational_burnout

    The related term occupational neurosis came to include a wide range of work-caused anxieties and other mental problems. [22] By the late 1930s, American health professionals had become widely acquainted with the condition. [ 23 ]

  6. Problem solving - Wikipedia

    en.wikipedia.org/wiki/Problem_solving

    Solving problems sometimes involves dealing with pragmatics (the way that context contributes to meaning) and semantics (the interpretation of the problem). The ability to understand what the end goal of the problem is, and what rules could be applied, represents the key to solving the problem.

  7. Crisis management - Wikipedia

    en.wikipedia.org/wiki/Crisis_management

    Crisis management is the process by which an organization deals with a disruptive and unexpected event that threatens to harm the organization or its stakeholders. [1] The study of crisis management originated with large-scale industrial and environmental disasters in the 1980s.

  8. Coping - Wikipedia

    en.wikipedia.org/wiki/Coping

    They do this by finding out information on the problem and learning new skills to manage the problem. Problem-focused coping is aimed at changing or eliminating the source of the stress. The three problem-focused coping strategies identified by Folkman and Lazarus are: taking control, information seeking, and evaluating the pros and cons.

  9. Occupational stress - Wikipedia

    en.wikipedia.org/wiki/Occupational_stress

    Workload as a work demand is a major component of the demand-control model of stress. [11] This model suggests that jobs with high demands can be stressful, especially when the individual has low control over the job. In other words, control serves as a buffer or protective factor when demands or workload is high.