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Boundaries are an integral part of the nurse-client relationship. They represent invisible structures imposed by legal, ethical, and professional standards of nursing that respect the rights of nurses and clients. [1] These boundaries ensure that the focus of the relationship remains on the client's needs, not only by word but also by law.
Personal boundaries or the act of setting boundaries is a life skill that has been popularized by self help authors and support groups since the mid-1980s. Personal boundaries are established by changing one's own response to interpersonal situations, rather than expecting other people to change their behaviors to comply with your boundary. [1]
Communication privacy management (CPM), originally known as communication boundary management, is a systematic research theory developed by Sandra Petronio in 1991. CPM theory aims to develop an evidence-based understanding of the way people make decisions about revealing and concealing private information.
Customer relationship management (CRM) is a process in which a business or another organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1]
It took nearly 15 years for Ledingham and Bruning (1998) to propose a working definition of relationship management. Hon and Grunig (1999) outlined measurements for organisational relationships and suggested strategies that could be helpful in understanding these relationships.
Identity management is an ongoing process that Imahori and Cupach define as having three relational stages. [44] The trial stage occurs at the beginning of an intercultural relationship when partners are beginning to explore their cultural differences. During this stage, each partner is attempting to determine what cultural identities they want ...
Business relationship management consists of knowledge, skills, and behaviors (or competencies) that foster a productive relationship between a service organization (e.g. Human Resources, Information technology, a finance department, or an external provider) and their business partners. [1]
Committed relationship – interpersonal relationship based upon a mutually agreed-upon commitment to one another involving exclusivity, honesty, trust or some other agreed-upon behavior. The term is most commonly used with informal relationships, such as "going steady", but may encompass any relationship where an expressed commitment is involved.