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  2. Customer communications management - Wikipedia

    en.wikipedia.org/wiki/Customer_communications...

    All CCM technologies feature design interfaces that primarily use a visual layout software to define the structure of the communication. These design interfaces create a basic visual structure of a communication that is later populated by a production engine with data, variably created data, static content elements, rules-driven content elements, externally referenced content and other ...

  3. Business process - Wikipedia

    en.wikipedia.org/wiki/Business_process

    A business process, business method, or business function is a collection of related, structured activities or tasks performed by people or equipment in which a specific sequence produces a service or product (that serves a particular business goal) for a particular customer or customers.

  4. Business English - Wikipedia

    en.wikipedia.org/wiki/Business_English

    Business English is a part of English for specific purposes and can be considered a specialism within English language learning and teaching or a variant of international English.