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Many of those poor reviews center around Temu's slow shipping speed and/or product quality. It's a similar situation on the Better Business Bureau's website, where Temu has a mediocre rating of 2. ...
In October 2022, the Boston branch of the Better Business Bureau opened a file on Temu; by the end of 2022, they had received 31 complaints from customers regarding the website's service. As of January 2024 the company has a BBB rating of C+, though the company is not BBB accredited. [12]
The Better Business Bureau just released some good news: In 2011, consumers consulted the BBB far more often than they did the year before, and they lodged fewer complaints. Surely that's a sign ...
If you're on social media, you've probably come across ads for Temu.Some items are priced so low, it makes you wonder if it's legit. Temu is one of the hottest new e-commerce sites.
BBB National Programs, an independent non-profit organization that oversees more than a dozen national industry self-regulation programs that provide third-party accountability and dispute resolution services to companies, including outside and in-house counsel, consumers, and others in arenas such as privacy, advertising, data collection, child-directed marketing, and more.
The Better Business Bureau (BBB) is an American private, 501(c)(6) nonprofit organization founded in 1912. BBB's self-described mission is to focus on advancing marketplace trust, [2] consisting of 92 independently incorporated local BBB organizations in the United States and Canada, coordinated under the International Association of Better Business Bureaus (IABBB) in Arlington, Virginia.
Consumers want better, cheaper goods faster, she said, while sellers want to sell more at higher margins and Temu wants to see recurring revenue to justify its massive marketing investment.
A BBB-accredited company agrees to abide by a set of accreditation standards BBB says are "attributes of a better business." These include honesty in advertising, transparency, and responsiveness ...